Outcome
On completion of the workshop you will have:
- Best practice business performance management review process established
- Best practice processes for managing fiance, reducing cost and eliminating non value added activities established
- Best practice process for ensuring job performance and work methods are regularly reviews with job holders, and their improvement ideas are sought and acted upon established
- Best practice processes for involving employees and suppliers in continuous improvements established
- Best practice process for monitoring / improving customer satisfaction and resolving customer concerns established
- Appropriate preferred supplier strategy and best practice process for selecting and managing your preferred suppliers established
- Best practice processes for selecting suppliers and managing suppliers performance established
- Established strategies and techniques that will enable you to make better use of your time
- Some actiond that could be taken to make it easier for customers and suppliers to do business with you established
- Mutually beneficial collaborative arrangement with selected College and University established
Best Practice Procedures provided:-
- Conducting business performance review meetings
- Managing and improving job performance
- Managing fiance, reducing costs and non valued added activities
- Improving effectiveness of business leaders
- Improving and managing sales and marketing
- Resolving customer concerns and managing customer relationships
- Assessing and selecting suppliers
- Managing and improving supplier performance
Templates provided:-
- Continuous improvement proposal report
- Customer concern report
- Problem cost analysis report
- Supplier performance concern report